Human Resources Advisor


PHS Community Services Society is hiring a Human Resources Advisor.

Reporting to the Human Resources Manager, the HR Advisor is responsible for the recruitment of casual employees and other roles, as needed. This position is responsible for organizing and delivering onboarding to new hires, coordinating the delivery of other required training for staff, responsible for performance management of casual employees, and providing a variety of administrative support services to the HR department.

Experience applying HEABC collective agreements is considered a strong asset. This position has access to an extensive range of confidential and sensitive employee information and is expected to maintain confidentiality and ensure the security of information at all times.

Why work here?

PHS is recognized as North American leaders in low-barrier housing and harm reduction services. We are innovators, highly regarded across the sector, looking for people to join experienced, supportive multi-disciplinary teams.

You will be a valued member of the team, working with colleagues who respect your input.

PHS is located in Vancouver’s Downtown Eastside, in easy walking distance of Downtown, Chinatown, Gastown and the Seawall. There are good transit links – we’re a couple of blocks from the Stadium-Chinatown SkyTrain station.


Job duties include (but are not limited to):

  • Responsible for the recruitment, hiring, onboarding, training and retention of casual employees, ensuring processes for mandatory training completion and tracking are effective and consistent.
  • Responsible for coordinating and managing required training for all PHS employees, including the administration and logistics of booking training sessions, communication with external facilitators, meeting room locations/facilities, and attendees.
  • Manages performance and employment-related themes for casual employees, including probationary period evaluations, attendance management, shift availability and scheduling commitments, minimum working hours requirements, medical leaves and accommodations, etc.
  • Investigates workplace issues and performance concerns of casual employees and manages the progressive discipline process, up to and including termination; advises and supports managers in writing adverse reports, delivering disciplinary meetings and drafting remedial action letters when required.
  • Manages the grievance process for casual employees by conducting preliminary research into grievance issues and working closely with the HR Manager to resolve grievances in a timely manner.
  • Utilizes data from HR analytics to identify staffing shortages and trends (summer, holidays, etc.) and proactively diagnose and address recruitment and retention concerns and needs.
  • Manages employee HR profile adjustments in Dayforce (HRIS).
  • Attends Labour Management meetings and creates and disseminates minutes.
  • Ensures adherence to accreditation, regulatory, and safety standards are met at all times (Health Canada, WorkSafeBC, criminal record checks, etc.)
  • Advises employees and managers on organizational policies, employment standards, etc.
  • Interprets, advises and applies the collective agreements.

Education and experience

The ideal candidate for this role has the following qualifications and skills:

  • Diploma or certificate in Human Resources Management and two to four years of recent, related HR experience, preferably in a unionized and/or non-profit environment.
  • Strong communication skills and demonstrated ability to supervise and mentor staff.
  • Knowledge of WorkSafe BC/OHS programs & procedures and critical incident reporting.
  • Excellent organizational & multi-tasking skills in a chaotic high-pressure environment.
  • Intermediate to advanced skills using a variety of software including Microsoft Office Suite, Dayforce, and others.
  • Commitment to continuous learning, especially in relation to HR trends, new technologies and software.
  • Demonstrated ability to exercise considerable judgment, tact and discretion in preparing, disclosing and handling information of a confidential or sensitive nature including personnel information.

Terms of employment

Job type: Permanent, full-time.

Salary: $63,000 – $73,144 per annum.

Benefits: Extended healthcare, dental, vision care, municipal pension plan.

Schedule: Monday-Friday, 9 am – 5 pm. In office to start, with a potential for a hybrid work model following successful training/probationary period.

Successful applicants will be required to complete a criminal records check.

PHS strives to create an inclusive and welcoming workplace that reflects the community we serve. We seek a diversity of skills, knowledge, backgrounds, and professional and lived experience in our staff.  We particularly encourage applications from Indigenous individuals.


[Back to Careers.]