Why work for PHS?

PHS embraces a diverse, flexible and inclusive working environment that is reflective of the communities served.

Trust, mutual respect and dignity are fundamental PHS values.

We have fair employment practices and recognize the unique talent and input each individual brings.

This is a pragmatic and compassionate organization with a committed and supportive team environment focused on a unified goal.

Make a difference in your community!

Open Positions

We are always on the lookout for Mental Health Workers. There’s a simple reason for this: we're a fast-growing organization that recruits from within, hiring for frontline positions from the pool of Mental Health Workers. This is a forward-looking organization with opportunities for progression.

Mental Health Worker (Casual)

Vancouver and Victoria

Would you enjoy working with community in Vancouver’s Downtown Eastside or Victoria? Are you interested in a job where you can make an impact on the well-being of others? If this sounds like you, PHS invites you to apply for the role of Mental Health Worker (Casual). We are looking to greatly expand our casual pool due to our growth as an organization.

About PHS

PHS provides supportive housing, harm reduction and overdose prevention services to people in Vancouver’s Downtown Eastside and Victoria. PHS embraces a diverse and inclusive work environment that is reflective of the community it serves.

Responsibilities

  • Providing support, housing services and advocacy for our residents and others who are under-served in our community.
  • Assisting with medication administration.
  • Harm reduction.
  • Assisting with the delivery of recreational activities.
  • Safety and security measures.
  • General cleaning duties for the project or program.
  • Crisis intervention/de-escalation.
  • Acting as a first responder in medical interventions including overdose response and medical emergencies.

Education and experience

We are looking for people from all walks of life! Different types of experiences are valued at PHS, including volunteer and lived experience with mental illness/addictions/homelessness. The ideal candidate for this role has the following qualifications and skills:

  • You have a minimum of 1-2 years of work experience with “concurrent disorders/hard to house” populations.
  • You have education in Social Services and or related field, or you have other relevant related experience.
  • Current First Aid and CPR certification is required.
  • Class 5 Driver’s License is a preferred asset.

An equal combination of education, training and experience is acceptable.

Terms of employment

Working at PHS will offer you the opportunity to thrive in a fast-growing and exciting organization, committed to providing housing, service and advocacy to all in need.

Salary: $26.42 p/h plus 9.6 percent in lieu of benefits; nights an additional $2.50 p/h.

How to apply

Your application MUST include a cover letter identifying the position title you are applying for, and the qualities and competencies that would make you a suitable candidate.

Please send resumes to  jobs@phs.ca  today!

Registered Nurse

Vancouver

Reporting to the nurse manager, the RNs provide primary health care services in a home setting to residents with a wide variety and complexity of acute and chronic illnesses/diseases, including communicable diseases, addictions, mental health and general health issues. RNs provide empathetic, compassionate and nonjudgmental care to all residents and patients, grounded in a harm reduction, strength-based and community-oriented philosophy of care.

PHS Healthcare is an innovator in providing low-barrier full primary care and mental health and addictions treatment services. Please include a cover letter in your application!

Responsibilities 

  • Providing primary care to residents presenting with a wide variety of and complexity of illnesses and diseases.
  • Performs physical, addictions and mental health assessments, collects specimens, refers residents to physicians and/ or psychiatrists for further examination; administers medications according to protocols and makes appropriate adjustments.
  • Observes, monitors, evaluates, and documents resident’s progress, symptoms and behavioral changes and provides a variety of healthcare interventions.
  • Provides education, instruction, and support either one-to-one or in small groups using health promotion, harm reduction, and community-building approaches regarding sexual health, nutrition, communicable diseases, mental health, addictions and other topics as necessary.
  • Works collaboratively with internal team, other health professionals, residents, family and community in the identification and resolution of health issues, cultural and language barriers, ethical dilemmas, and coordination and integration of care.
  • Works within an intensive community/housing environment maintaining a high level of empathy and compassion while understanding and implementing compassionately informed boundaries.
  • Maintains accurate computerized and paper records in accordance with established procedures and policies; prepares and maintains statistical information, correspondence, reports and other documentation.
  • Uses appropriate supplies and equipment in accordance with organizational standards and safe practice guidelines. Problem-solves equipment malfunctions with technical staff. Handles, stores, and disposes of workplace hazardous materials and sharps in accordance to policies and procedures.
  • Maintains an awareness of current Occupation Health & Safety guidelines and standards. Responds to incidents such as missing residents, injuries to staff or visitors, aggressive and/or disruptive behaviors; critical incidents.
  • Participates in team & program activities to enhance and optimize the delivery of care and facilitate evidence-based nursing practice. Promotes quality management principles.
  • Demonstrates and/or provides guidance on clinical and health-related tasks to designated caregivers and guides the clinical experience of assigned students and new staff; provides input to the manager and/or designate as requested on individual’s progress in achieving established standards of nursing care.
  • Maintains standards of nursing practice and develops professional competence through in-service, inter-disciplinary case conferences, team meetings and other educational means, as required by the employer.
  • Performs other related duties as assigned.

Education and experience

  • Current practicing registration with the British Columbia College of Nursing Professionals (BCCNP) is required.
  • Baccalaureate in Nursing.
  • Minimum of two years recent experience working in primary health care with vulnerable populations.
  • Certificates in CPR and First AID, RN BCCDC Immunization, Phlebotomy, Advanced wound care.

Terms of employment

This is a great opportunity for experienced nurses looking to be part of innovative new interventions for people who engage in drug and alcohol use. Our nursing shifts are days and evenings only, no nights!

PHS embraces a diverse and inclusive working environment that is reflective of the communities served. We are a pragmatic and compassionate organization with a committed and supportive team environment.

Job Types: Full-time, permanent

Salary: $33.06 – $44.06 per hour

How to apply

Your application MUST include a cover letter identifying the position title you are applying for, and the qualities and competencies that would make you a suitable candidate.

Please send resumes to  jobs@phs.ca  today!

Licensed Practical Nurse (Casual)

Vancouver

Within the context of a therapeutic community care model and in accordance with the BC College of Nursing Professionals (BCCNP) LPN standards of professional practice, Code of Ethics, and the established vision and values of the organization, located in a housing facility or in a primary health care clinic, provides primary health care services to residents/clients with a wide variety and complexity of acute and chronic illnesses/diseases including communicable diseases, addictions, mental health and general health issues.

Performs physical, addiction and mental health assessments, refers residents to the physician and/or the psychiatrist for further examination, administers prescribed treatments and medications. Observes, monitors, evaluates and documents progress, symptoms, and behavioral changes and performs a variety of health care interventions.

Provides treatment and recovery support using health promotion and harm reduction approaches. Works collaboratively with internal team, other health care professionals, resident, family and community. Provides empathetic, compassionate and nonjudgmental care to all residents and patients, grounded in a harm reduction, strength-based and community-oriented philosophy of care.

The LPN reports to the Nurse Manager.

Qualifications

  • Current registration with BCCNP.
  • Recent, related experience.
  • Certificates in CPR and First AID, BCCDC Immunization, phlebotomy training, advanced wound care training.

Knowledge and abilities

  • Demonstrated knowledge and skills within a specific knowledge of community health and nursing practice within a client and family-centered model of care.
  • Broad knowledge of BCCNP LPN standards of practice and guidelines for clinical practitioners.
  • Knowledge of the Community Health Nurse of Canada (CHNC) competencies and standards of practice.
  • Basic Knowledge of nursing standardized tests and measures.
  • Knowledge and demonstrated skill in the provision of evidence-based clinical practice related to designated clinical population.
  • Knowledge of provincial acts, regulations, and program policies and guidelines related to home and community care.
  • Knowledge of acute, chronic disease, palliative and health management and self-management support.
  • Knowledge of community resources available for client/ family support and related health services.
  • Knowledge of transitions through continuum of care.
  • Knowledge of other health professions and their role in client care.
  • Knowledge of adult education principles, methods, and tools.
  • Demonstrated ability to promote client-focused care for and with clients and significant others, sensitive to diverse cultures and preference, client advocacy and social justice concerns.
  • Demonstrated ability to work collaboratively as a member of a professional team.
  • Demonstrated ability to adjust to new and unexpected events.
  • Demonstrated ability to manage psychosocial and behavioral issues.
  • Demonstrated ability to communicate effectively through verbal, nonverbal, written, electronic, and social media.
  • Demonstrated ability to employ effective conflict resolution and reconciliation approaches and techniques.
  • Demonstrated ability to teach, facilitate and coach.
  • Demonstrated ability to employ teaching/ learning strategies to transfer knowledge to engage clients/ families in planning and self-management of care.
  • Demonstrated ongoing professional development of self.
  • Demonstrated ability to develop rapport, trust, and ethical relationships with clients/families, client care providers and other health care professionals and providers.
  • Demonstrated ability to plan, organize, schedule, and prioritize work.

Terms of employment

Successful applicants will be required to complete a Criminal Records Review Check.

This is a unionized position under CUPE 1004.

Job type: Casual (8 – 40 hours per week).

Salary: $31.65 per hour.

Experience:

  • Mental health/addictions: 1 year (required)
  • Primary care: 1 year (required)

Licence/Certification:

  • CPR HCP (required)
  • Nursing license (required)

There is no opportunity to work remotely.

How to apply

Your application MUST include a cover letter identifying the position title you are applying for, and the qualities and competencies that would make you a suitable candidate.

Please send resumes to  jobs@phs.ca  today!

Medical Office Assistant

Vancouver

Under the direction of the Nurse Manager, the Medical Office Assistant (MOA) works as part of an interdisciplinary healthcare team serving a vulnerable population in a confidential, compassionate and holistic way. Within the context of a client and family-centered care model and in accordance with the established vision and values of PHS Community Services Society (PHS), the MOA provides a variety of administrative and clerical support tasks, in a busy primary care environment.

About PHS

PHS provides supportive housing, harm reduction, and overdose prevention to those under-served in Vancouver’s Downtown Eastside Community. PHS embraces a diverse and inclusive work environment that is reflective of the community it serves.

Responsibilities

  • Receives and directs clients to appropriate area; responds to general telephone inquires and/or directs callers to appropriate health care providers; arranges for client transportation as needed.
  • Provides a key role in ensuring a welcoming and positive experience through client engagement and a client-focused approach.
  • Provides routine information to clients including appointment and referrals details.
  • Works in a fee-for-service model; extensive knowledge of the MSC payment schedule, medical billing process, third-party insurance billing and claim reconciliation.
  • Provides administrative support to clinic physicians and nurses including requisitions, appointments, pharmacy follow-up, plans and billing; information, documents, procedures, etc.
  • Updates and coordinates schedules for physicians and medical residents on the clinic calendar and in OSCAR EMR.
  • Liaises with other healthcare providers to ensure all prescriptions, referrals, results, and appointments are managed appropriately.
  • Experience providing professional and confidential support in a medical environment is essential.

Education and experience

  • Grade 12 graduate diploma.
  • Has graduated from a recognized program holding a medical office assistant diploma/certificate.
  • Two (2) years recent, related experience.
  • Proficiency with Microsoft Office (Word, Excel, etc.); ability to keyboard 50 words per minute.
  • Electronic Medical Record (EMR) experience is a requirement. OSCAR experience a strong asset.
  • Ability to work under the pressure of interruptions and adapt to changes, problem solve, take initiative, organize and prioritize.
  • Ability to work both independently and collaboratively as a member of a multidisciplinary team.
  • Experience working with marginalized populations; strong knowledge of and commitment to a harm reduction philosophy.
  • Strong interpersonal skills; working knowledge of conflict resolution, and de-escalation, and crisis intervention techniques.
  • Strong listening skills; ability to be non-judgmental, patient, and flexible.

Terms of employment

Working at PHS will offer you the opportunity to thrive in a fast-growing and exciting organization, committed to providing housing, service, and advocacy to all in need.

Contract length: 1 year (with possibility of extension)

Job type: Full-time, Temporary

Salary: $20.50 per hour

How to apply

Your application MUST include a cover letter identifying the position title you are applying for, and the qualities and competencies that would make you a suitable candidate.

Please send resumes to  jobs@phs.ca  today!

Accounting & Payroll Coordinator

Vancouver

Would you enjoy working with community in Vancouver’s Downtown Eastside? Are you interested in a job where you can make an impact on the well-being of others? If this is you, PHS invites you to apply for the role of Accounting & Payroll Coordinator.

Reporting to the Finance Manager, the Accounting and Payroll Coordinator is responsible for supporting the accurate processing, reporting and administration of all aspects of payroll for unionized and excluded employees.

Working closely with the finance team and liaising with the HR staff, the Accounting and Payroll Coordinator recommends changes and improvements to promote efficiency in completing activities and operations for payroll administration. The Accounting and Payroll Coordinator also plays a vital role in supporting other activities of the finance team in preparing inputs for review and entry into the general ledger.

About PHS

PHS provides supportive housing, harm reduction, and overdose prevention to those under-served in Vancouver’s Downtown Eastside Community. PHS embraces a diverse and inclusive work environment that is reflective of the community it serves.

Responsibilities 

  • Ensure semi-monthly payroll for all hourly and salaried staff is authorized, verified and processed accurately using the Ceridian Dayforce system.
  • Monthly reconciliation of payroll-related balance sheet accounts, and calculation and processing of monthly payroll-related account accruals.
  • Calculate and deduct the appropriate amounts from payroll cheques, including tax withholdings, etc.
  • Reconcile and remit payments to various vendors, including Worksafe BC, Pension, LTD, union dues, MPP and Extended Health Benefits, etc.
  • Process year-end T4s, and perform all other year-end reporting.
  • Issue Records of Employment in accordance with legislation and regulatory requirements.
  • Maintain records in compliance with current legal requirements, ensure strict confidentiality is upheld regarding individuals’ pay-related information at all times.
  • Establish effective employee relationships at all levels based on trust, experience and credibility by providing accounting and payroll services and support as needed.
  • Guide and support managers in the application of payroll policies and practices.
  • Continually build and maintain knowledge and understanding of employment laws and regulations, ensuring legal compliance and employment standards.
  • File documents into appropriate personnel files and digitize documents in the finance database.

Education and experience

  • Minimum of two years post-secondary education in accounting, and completion of a Payroll Compliance Practitioner or similar certification.
  • Minimum of three years relevant payroll experience; experience using Ceridian Dayforce considered a strong asset.
  • Experience within the non-profit sector an asset.
  • Proficient user of MS Office applications, and advanced knowledge of Excel.
  • Ability to prioritize, work under pressure, meet tight deadlines and to balance a demanding workload.
  • Ability to maintain, observe and exercise sensitive and confidential Finance and HR-related information.

Terms of employment

Working at PHS will offer you the opportunity to thrive in a fast-growing and exciting organization, committed to providing housing, service, and advocacy to those in need.

Contract: permanent

Salary: $60,000 – $70,000 per year

How to apply

Your application MUST include a cover letter identifying the position title you are applying for, and the qualities and competencies that would make you a suitable candidate.

Please send resumes to  jobs@phs.ca  today!

SharePoint Content Coordinator (temporary)

Reporting to the Senior Manager – Technology, the SharePoint Content Coordinator will assist in the development and deployment of a PHS Intranet.

Working as a member of the excluded administration team, the SharePoint Content Coordinator is responsible for gathering, organizing, and maintaining all relevant internal and external documents, resources and digital materials both current and historical using SharePoint Online.

The SharePoint Content Coordinator is the internal expert on the SharePoint software/system for all levels of the organization providing expertise and guidance for data document and retrieval from the PHS Intranet. Building rapport with both internal and external stakeholders to understand and implement the business needs in regards to data storage and access will be the key to success in the position.

PHS provides supportive housing, harm reduction, and overdose prevention to those under-served in Vancouver’s Downtown Eastside Community. PHS embraces a diverse and inclusive work environment that is reflective of the community it serves.

Responsibilities

Asset Collection and Organization

  • Assists in the collection and organization of PHS’s digital assets, as a part of our migration into Microsoft 365.
  • Collects information and documentation from within PHS and vendors as required or specifically directed.
  • Liaises with relevant stakeholders both internally and externally with regard to documentation and data collection/warehousing.
  • Identifies areas of concern (including documentation gaps) and provides recommendations for consideration.
  • Provides interpretative advice to PHS leadership regarding documents collected and appropriate placement in the data warehouse for retrieval.

Intranet

  • Experience with AGILE methodologies required.
  • Identifies, collects and analyzes relevant information relating to complete and incomplete project activities and provides input and recommendations.
  • Works with internal PHS stakeholders and outside vendors to help construct PHS intranet roadmap and assist in its implementation.
  • Generates Standard Operating Procedures (SOP) and user guides.
  • Coordinates rollout and maintenance of all user and instruction guides for all internal audiences at PHS.
  • Consults and instructs department leads on the creation of tools for SharePoint usage and data transfer from external systems.
  • Works collaboratively to troubleshoot issues as they arise, maintaining excellent communication with the Senior Manager of IT regarding progress and identifying risk areas to be addressed.
  • Creates process with Senior Management Team for ongoing data collection and transfer to PHS Intranet System.
  • Coordinates and leads the rollout of SharePoint implementation.
  • Provides in-person and remote training to end-users including front-line staff, managers, and administrators regarding use of PHS Intranet System and ensures process compliance as directed by the Senior Manager of IT.

Education and experience

  • 3-5 years of recent, related experience combined with a diploma from a recognized educational facility.
  • Experience with SharePoint Online from a content management perspective is required.
  • Excellent knowledge of all Microsoft Office Suite products is considered a strong asset.
  • Previous Data Migration and Project Management experience preferred.
  • Strong planning, documentation and organizational skills and demonstrated ability to manage competing priorities in a fast-paced environment.
  • Demonstrated ability to maintain sensitive and highly confidential information.
  • Strong problem-solving skills required.
  • Criminal Record Check for working with Vulnerable Adults and Children.

Terms of employment

Working at PHS will offer you the opportunity to thrive in a fast-growing and exciting organization, committed to providing housing, service, and advocacy to all in need.

Job Type: Full-time, temporary (one year, possibility of extension).

Salary: $66,000 – $72,000 per year

Schedule: eight-hour shifts, Monday – Friday.

How to apply

Your application MUST include a cover letter identifying the position title you are applying for, and the qualities and competencies that would make you a suitable candidate.

Please send resumes to  jobs@phs.ca  today!

Project Operations Manager

Vancouver

Would you enjoy working with community in Vancouver’s Downtown Eastside? Are you interested in a job where you can make an impact on the well-being of others? If this is you, PHS invites you to apply for the role of Project Operations Manager.

Reporting to the Director of Housing and the Senior Managers of Housing, the Project Operations Manager is responsible for the management and operations of designated PHS housing projects. The POM does this through providing leadership, supervision, performance management and direction, including discipline and termination.

The position is also responsible for overseeing required building operations and maintenance, ensuring effective tenant relations, utilization and risk management, as well as working in collaboration with key internal and external stakeholders to achieve excellence in housing, related services and programs within a complex multi-site environment.

PHS provides supportive housing, harm reduction, and overdose prevention to those under-served in Vancouver’s Downtown Eastside Community. PHS embraces a diverse and inclusive work environment that is reflective of the community it serves.

Responsibilities 

  • Coaches staff on developmental plans and conducts regular performance reviews, responsible for communicating job expectations, coaching employees and writing up adverse reports when necessary.
  • Communication with HR regarding the workplace performance of probationary employees.
  • Responsible for the administration of the collective agreements and all other employee policies and procedures.
  • Investigates work conduct and staff performance issues and facilitates any necessary remedial action or progressive disciplinary action up to and including termination.
  • Participates in grievance processes and other labour relation matters, including labour management meetings.
  • Responsible for filling unfilled schedule vacancies and last-minute shift coverage, reviewing schedules in advance to identify potential upcoming issues.
  • Leads efforts toward continuous improvement of programs and projects.
  • Assesses resident needs for a safe, supportive, respectful and quality environment and supports staff to initiate and manage day-to-day services, designed to meet these needs.
  • Responsible for the effective and supportive communication between staff, residents, community agencies and service providers.
  • Liaises with partner organizations and outside agencies in supporting residents’ access to community-based services including health care, social services, financial aid, and supportive employment.
  • Responds to escalated resident concerns and complaints.
  • Initiates a coordinated response in crisis situations and immediately notifies senior management.
  • Maintains the overall Occupational Health and Safety program, ensuring all staff are properly trained and operating in accordance with the law and established best practice. Represents the Employer at OH&S sub and central committees as needed.
  • Oversees specific project budgets responsible for monitoring expenditures, performing variance analysis, and reporting to senior management.
  • Assists the Senior Managers with monitoring and reporting on rents and vacancy rates at assigned housing projects.

Education and experience

  • Five to seven years of management experience.
  • Minimum of a Bachelor’s degree in a relevant area (Psychology/Public Health/Planning, Business, Community Planning, etc.) or equivalent experience.
  • Knowledge of budget management.
  • Demonstration of superior interpersonal skills with a preference to working as part of a team.
  • Excellent communication and conflict resolution skills. Excellent judgment in crisis situations.
  • Strong knowledge and practical understanding of harm reduction approaches.
  • Candidate must undergo a criminal record check.
  • WorkSafeBC Level One First Aid and CPR.

Terms of employment

Working at PHS will offer you the opportunity to thrive in a fast-growing and exciting organization, committed to providing housing, service, and advocacy to all in need.

Application deadline: 2021-06-30

Job types: Full-time, permanent

Salary: $35 – $40.12 per hour

Benefits: Extended health care

Schedule: 8-hour shift

How to apply

Your application MUST include a cover letter identifying the position title you are applying for, and the qualities and competencies that would make you a suitable candidate.

Please send resumes to  jobs@phs.ca  today!

Director of Human Resources and Labour Relations

Vancouver

Operating since 1991, PHS Community Services Society (PHS) is a champion for social inclusion, a leader in social innovation, and an advocate for marginalized people whose voices are rarely heard.

PHS offers a range of innovative community-based programs to meet the diverse needs of the thousands of people they serve each year, including needle distribution and collection, innovative addiction medical services, managed alcohol programs, dental care, and alternatives to traditional detox.

When you work for PHS, you will be part of a movement that pushes the envelope of what is possible in providing health care and supportive housing in Vancouver and Victoria. You will be on the cutting edge of supportive housing, care provision and harm reduction.

About the role

Reporting to the Chief Operating Officer, the Director of Human Resources and Labour Relations is responsible for ensuring strategic, effective, consistent, and legal people practices and policies throughout the organization. The Director will oversee all human resources functions including labour relations, occupational health & safety, benefits, recruitment, training and development, HR communications and compliance.

This is an excellent opportunity for an experienced human resource leader with a proven track record of expertise across all facets of human resources, including complex labour relations. In addition to delivering strategic counsel and guidance across the organization’s people practices, this role is also responsible for actively participating in union relations, contract administration, policy development and HR reporting while advancing employee wellness and engagement. The preferred candidate will have the ability to understand, communicate and support the mission and values of PHS including the principles of Harm Reduction.

Experience

  • Human Resources
  • Labour Resources
  • Employee Wellness and Engagement
  • Training and Development

Skills

  • Strategic thinking
  • Communication skills
  • Negotiations
  • Community builder
  • Cultural and social awareness

How to apply

To learn more about this exciting opportunity, contact Harbour West Consulting at 604-998-4032 or forward your resume and cover letter, in confidence, to info@hwest.ca.