Work for PHS

PHS embraces a diverse, flexible and inclusive working environment that is reflective of the communities served.

Trust, mutual respect and dignity are fundamental PHS values.

We have fair employment practices and recognize the unique talent and input each individual brings.

This is a pragmatic and compassionate organization with a committed and supportive team environment focused on a unified goal.

Make a difference in your community!

Mental Health Worker (Casual)

Vancouver and Victoria

Would you enjoy working with community in Vancouver’s Downtown Eastside or Victoria? Are you interested in a job where you can make an impact on the well-being of others? If this sounds like you, PHS invites you to apply for the role of Mental Health Worker (Casual). We are looking to greatly expand our casual pool due to our growth as an organization.

About PHS

PHS provides supportive housing, harm reduction and overdose prevention services to people in Vancouver’s Downtown Eastside and Victoria. PHS embraces a diverse and inclusive work environment that is reflective of the community it serves.

Responsibilities

  • Providing support, housing services and advocacy for our residents and others who are under-served in our community.
  • Assisting with medication administration.
  • Harm reduction.
  • Assisting with the delivery of recreational activities.
  • Safety and security measures.
  • General cleaning duties for the project or program.
  • Crisis intervention/de-escalation.
  • Acting as a first responder in medical interventions including overdose response and medical emergencies.

Education and experience

We are looking for people from all walks of life! Different types of experiences are valued at PHS, including volunteer and lived experience with mental illness/addictions/homelessness. The ideal candidate for this role has the following qualifications and skills:

  • You have a minimum of 1-2 years of work experience with “concurrent disorders/hard to house” populations.
  • You have education in Social Services and or related field, or you have other relevant related experience.
  • Current First Aid and CPR certification is required.
  • Class 5 Driver’s License is a preferred asset.

An equal combination of education, training and experience is acceptable.

Terms of employment

Working at PHS will offer you the opportunity to thrive in a fast-growing and exciting organization, committed to providing housing, service and advocacy to all in need.

Salary: $26.42 p/h plus 9.6 percent in lieu of benefits; nights an additional $2.50 p/h.

How to apply

Your application MUST include a cover letter identifying the position title you are applying for, and the qualities and competencies that would make you a suitable candidate.

Please send resumes to  jobs@phs.ca  today!

Nurse Manager

Vancouver

Reporting to the Nursing Director of Clinical Care, the SAFER (Safer Access for an Emergency Response) Nurse Manager contributes to developing, implementing and evaluating programs and services delivered through PHS Health Care – SAFER initiative. Consistent with the organization’s strategic priorities, philosophy, mission, goals and established program and clinical standards, the Nurse Manager ensures the delivery of safe, high-quality care for clients who are receiving prescription pharmaceutical medications as well as primary health care services.

The Nurse Manager provides day-to-day leadership and is accountable for the efficient and effective delivery of client services, including the overall management and direction of the assigned nursing staff. Across SAFER program sites, the Nurse Manager will provide clinical guidance and support where there is a complexity of care that is beyond the scope practice for Licensed Practical Nurses.

Responsibilities 

  • Oversees and directly manages the delivery of SAFER through established clinical operating standards.
  • Maintains SAFER nursing operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
  • Collects, maintains, and reports SAFER clinical statistics for funders, analyzes results and creates operational efficiencies.
  • Maintains SAFER nursing staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.
  • Works alongside the Nursing Director of Clinical Care to utilize human resources policies and procedures to recruit, hire, retain, mentor and support permanent and casual staff.
  • Responsible for monitoring and updating SAFER guidelines, policies procedures and practice standards.
  • Contributes and coordinates workforce plans, established workload assignments, monitors workload, and sets priorities to meet operational requirements, strategic goals and objectives.
  • Maintains safe and clean working environment by designing and implementing procedures, rules, and regulations; calling for assistance from other health care professionals as needed.
  • Identifies and develops recommendations to improve safety of the workplace; ensures designated staff attend mandatory safety education sessions.
  • Schedules staff in accordance with the project, CUPE/BCNU, and BC Employment Standards requirements and addresses scheduling issues immediately
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Maintains a respectful and cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods.
  • Resolving patient needs by utilizing creative and multidisciplinary team strategies.

Education and experience

  • Current practicing registration as a Registered Nurse with the BC College of Nurses and Midwives (BCCNM) is required.
  • Minimum of five years’ experience working in primary health care with vulnerable populations supplemented with two years recent nursing experience providing initiation and maintenance as well as screening, assessment, and treatment services to vulnerable/marginalized clients.
  • Strong facilitation, conflict management and resolution skills that include 3 years supervisory leadership experience or equivalent combination of education, training and experience.
  • Advanced computer literacy –EMR and database.
  • Demonstrated ability to set priorities, organize work and meet deadlines.
  • Comprehensive knowledge of issues surrounding the DTES population (concurrent disorders in the context of multiple medical comorbidities) including current trends, best practice and modalities of treatment.
  • Demonstrated ability to function as a strong team leader, motivator, coach/mentor, and team member.
  • Familiarity with a variety of drug overdose symptoms and appropriate protocols and procedures – Current CPR, First Aid, Narcan, Overdose Management, training is a must.
  • CPR HCP, BCCDC Immunization Course, Venipuncture certification

Terms of employment

Working at PHS will offer you the opportunity to thrive in a fast-growing and exciting organization, committed to providing housing, service, and advocacy to all in need.

This is an excluded, full-time permanent position.

Salary: $85,105 per year

Benefits:

  • Dental care
  • Extended health care
  • Vision care

Schedule:

  • Day shift

Registered Nurse / Registered Psychiatric Nurse

Vancouver

Reporting to the nurse manager, Registered Nurses (RNs) / Registered Psychiatric Nurses (RPNs) provide primary health care services in a home setting to residents with a wide variety and complexity of acute and chronic illnesses/diseases, including communicable diseases, addictions, mental health and general health issues. RNs/RPNs provide empathetic, compassionate and nonjudgmental care to all residents and patients, grounded in a harm reduction, strength-based and community-oriented philosophy of care.

The RN/RPN performs physical, addiction and mental health assessments, refers residents to the physician and/or the psychiatrist for further examination, administers prescribed treatments and medications. They observe, monitor, evaluate and documents progress, symptoms, and behavioural changes and performs a variety of health care interventions.

This role provides treatment and recovery support using health promotion and harm reduction approaches. The RN/RPN works collaboratively with the internal team, other health care professionals, residents, family and community.

Please include a cover letter in your application!

Responsibilities 

  • Providing primary care to residents presenting with a wide variety of and complexity of illnesses and diseases.
  • Performs physical, addictions and mental health assessments, collects specimens, refers residents to physicians and/ or psychiatrists for further examination; administers medications according to protocols and makes appropriate adjustments.
  • Observes, monitors, evaluates, and documents resident’s progress, symptoms and behavioral changes and provides a variety of healthcare interventions.
  • Provides education, instruction, and support either one-to-one or in small groups using health promotion, harm reduction, and community-building approaches regarding sexual health, nutrition, communicable diseases, mental health, addictions and other topics as necessary.
  • Works collaboratively with internal team, other health professionals, residents, family and community in the identification and resolution of health issues, cultural and language barriers, ethical dilemmas, and coordination and integration of care.
  • Works within an intensive community/housing environment maintaining a high level of empathy and compassion while understanding and implementing compassionately informed boundaries.
  • Maintains accurate computerized and paper records in accordance with established procedures and policies; prepares and maintains statistical information, correspondence, reports and other documentation.
  • Uses appropriate supplies and equipment in accordance with organizational standards and safe practice guidelines. Problem-solves equipment malfunctions with technical staff. Handles, stores, and disposes of workplace hazardous materials and sharps in accordance to policies and procedures.
  • Maintains an awareness of current Occupation Health & Safety guidelines and standards. Responds to incidents such as missing residents, injuries to staff or visitors, aggressive and/or disruptive behaviors; critical incidents.
  • Participates in team & program activities to enhance and optimize the delivery of care and facilitate evidence-based nursing practice. Promotes quality management principles.
  • Demonstrates and/or provides guidance on clinical and health-related tasks to designated caregivers and guides the clinical experience of assigned students and new staff; provides input to the manager and/or designate as requested on individual’s progress in achieving established standards of nursing care.
  • Maintains standards of nursing practice and develops professional competence through in-service, inter-disciplinary case conferences, team meetings and other educational means, as required by the employer.
  • Performs other related duties as assigned.

Education and experience

  • Current practicing registration with the British Columbia College of Nursing Professionals (BCCNP) is required.
  • Baccalaureate in Nursing.
  • Minimum of two years recent experience working in primary health care with vulnerable populations.
  • Certificates in CPR and First AID, RN BCCDC Immunization, Phlebotomy, Advanced wound care.

Terms of employment

This is a great opportunity for experienced nurses looking to be part of innovative new interventions for people who engage in drug and alcohol use. Our nursing shifts are days and evenings only, no nights!

PHS embraces a diverse and inclusive working environment that is reflective of the communities served. We are a pragmatic and compassionate organization with a committed and supportive team environment.

Job Types: Full-time, permanent

Salary: $33.06 – $44.06 per hour

How to apply

Your application MUST include a cover letter identifying the position title you are applying for, and the qualities and competencies that would make you a suitable candidate.

Please send resumes to  jobs@phs.ca  today!

Licensed Practical Nurse

Vancouver

Within the context of a therapeutic community care model and in accordance with the BC College of Nursing Professionals (BCCNP) LPN standards of professional practice, Code of Ethics, and the established vision and values of the organization, located in a housing facility or in a primary health care clinic, provides primary health care services to residents/clients with a wide variety and complexity of acute and chronic illnesses/diseases including communicable diseases, addictions, mental health and general health issues.

Performs physical, addiction and mental health assessments, refers residents to the physician and/or the psychiatrist for further examination, administers prescribed treatments and medications. Observes, monitors, evaluates and documents progress, symptoms, and behavioral changes and performs a variety of health care interventions.

Provides treatment and recovery support using health promotion and harm reduction approaches. Works collaboratively with internal team, other health care professionals, resident, family and community. Provides empathetic, compassionate and nonjudgmental care to all residents and patients, grounded in a harm reduction, strength-based and community-oriented philosophy of care.

The LPN reports to the Nurse Manager.

Qualifications

  • Current registration with BCCNP.
  • Recent, related experience.
  • Certificates in CPR and First AID, BCCDC Immunization, phlebotomy training, advanced wound care training.

Knowledge and abilities

  • Demonstrated knowledge and skills within a specific knowledge of community health and nursing practice within a client and family-centered model of care.
  • Broad knowledge of BCCNP LPN standards of practice and guidelines for clinical practitioners.
  • Knowledge of the Community Health Nurse of Canada (CHNC) competencies and standards of practice.
  • Basic Knowledge of nursing standardized tests and measures.
  • Knowledge and demonstrated skill in the provision of evidence-based clinical practice related to designated clinical population.
  • Knowledge of provincial acts, regulations, and program policies and guidelines related to home and community care.
  • Knowledge of acute, chronic disease, palliative and health management and self-management support.
  • Knowledge of community resources available for client/ family support and related health services.
  • Knowledge of transitions through continuum of care.
  • Knowledge of other health professions and their role in client care.
  • Knowledge of adult education principles, methods, and tools.
  • Demonstrated ability to promote client-focused care for and with clients and significant others, sensitive to diverse cultures and preference, client advocacy and social justice concerns.
  • Demonstrated ability to work collaboratively as a member of a professional team.
  • Demonstrated ability to adjust to new and unexpected events.
  • Demonstrated ability to manage psychosocial and behavioral issues.
  • Demonstrated ability to communicate effectively through verbal, nonverbal, written, electronic, and social media.
  • Demonstrated ability to employ effective conflict resolution and reconciliation approaches and techniques.
  • Demonstrated ability to teach, facilitate and coach.
  • Demonstrated ability to employ teaching/ learning strategies to transfer knowledge to engage clients/ families in planning and self-management of care.
  • Demonstrated ongoing professional development of self.
  • Demonstrated ability to develop rapport, trust, and ethical relationships with clients/families, client care providers and other health care professionals and providers.
  • Demonstrated ability to plan, organize, schedule, and prioritize work.

Terms of employment

Successful applicants will be required to complete a Criminal Records Review Check.

This is a unionized position under CUPE 1004.

Job type: Full-time and Casual (8 – 40 hours per week) positions.

Salary: $31.65 per hour.

Experience:

  • Mental health/addictions: 1 year (required)
  • Primary care: 1 year (required)

Licence/Certification:

  • CPR HCP (required)
  • Nursing license (required)

There is no opportunity to work remotely.

How to apply

Your application MUST include a cover letter identifying the position title you are applying for, and the qualities and competencies that would make you a suitable candidate.

Please send resumes to  jobs@phs.ca  today!

Medical Office Assistant

Vancouver

Under the direction of the Nurse Manager, the Medical Office Assistant (MOA) works as part of an interdisciplinary healthcare team serving a vulnerable population in a confidential, compassionate and holistic way. Within the context of a client and family-centered care model and in accordance with the established vision and values of PHS Community Services Society (PHS), the MOA provides a variety of administrative and clerical support tasks, in a busy primary care environment.

About PHS

PHS provides supportive housing, harm reduction, and overdose prevention to those under-served in Vancouver’s Downtown Eastside Community. PHS embraces a diverse and inclusive work environment that is reflective of the community it serves.

Responsibilities

  • Receives and directs clients to appropriate area; responds to general telephone inquires and/or directs callers to appropriate health care providers; arranges for client transportation as needed.
  • Provides a key role in ensuring a welcoming and positive experience through client engagement and a client-focused approach.
  • Provides routine information to clients including appointment and referrals details.
  • Works in a fee-for-service model; extensive knowledge of the MSC payment schedule, medical billing process, third-party insurance billing and claim reconciliation.
  • Provides administrative support to clinic physicians and nurses including requisitions, appointments, pharmacy follow-up, plans and billing; information, documents, procedures, etc.
  • Updates and coordinates schedules for physicians and medical residents on the clinic calendar and in OSCAR EMR.
  • Liaises with other healthcare providers to ensure all prescriptions, referrals, results, and appointments are managed appropriately.
  • Experience providing professional and confidential support in a medical environment is essential.

Education and experience

  • Grade 12 graduate diploma.
  • Has graduated from a recognized program holding a medical office assistant diploma/certificate.
  • Two (2) years recent, related experience.
  • Proficiency with Microsoft Office (Word, Excel, etc.); ability to keyboard 50 words per minute.
  • Electronic Medical Record (EMR) experience is a requirement. OSCAR experience a strong asset.
  • Ability to work under the pressure of interruptions and adapt to changes, problem solve, take initiative, organize and prioritize.
  • Ability to work both independently and collaboratively as a member of a multidisciplinary team.
  • Experience working with marginalized populations; strong knowledge of and commitment to a harm reduction philosophy.
  • Strong interpersonal skills; working knowledge of conflict resolution, and de-escalation, and crisis intervention techniques.
  • Strong listening skills; ability to be non-judgmental, patient, and flexible.

Terms of employment

Working at PHS will offer you the opportunity to thrive in a fast-growing and exciting organization, committed to providing housing, service, and advocacy to all in need.

Contract length: 1 year (with possibility of extension)

Job type: Full-time, Temporary

Salary: $20.50 per hour

How to apply

Your application MUST include a cover letter identifying the position title you are applying for, and the qualities and competencies that would make you a suitable candidate.

Please send resumes to  jobs@phs.ca  today!

Cook

Vancouver

PHS Community Services Society (PHS) is Urgently hiring Cooks for our Food Program!

The PHS Food Program plays a crucial role in promoting a healthy sense of belonging. Residents of the DTES are often underfed and malnourished. It is essential that the Food Program staff provide close attention to proper food preparation and portioning, while also being attentive to specific dietary requirements or restrictions.

Responsibilities

  • Develop creative ways of serving food in a non-institutional manner.
  • Provide creative menu planning and cooking methods for preparing and serving food – serving meals efficiently, hot and on time.
  • Maintaining the kitchen ordering, receiving and the safe storage of meats, produce and staples.
  • Checking food orders for accuracy, following inventory control procedures for tracking and storing.
  • Keeps all cooking spaces and kitchen equipment clean, maintained and well organized.
  • Demonstrates safe food handling protocols, procedures while preparing and serving food.
  • Attend staff development/training programs.
  • Contribute to and help maintain a respectful work environment, work supportively with Peer staff.

Education and experience

We are looking for people from all walks of life! Different types of experiences are valued at PHS, the ideal candidate for this role has the following qualifications and skills:

  • You have 2-5 years’ experience in a commercial kitchen.
  • Current CPR certification is required.
  • Current Food Safe certification is required.
  • Class 5 Driver’s License is a preferred asset.
  • Work experience with marginalized populations is considered an asset.

An equal combination of education, training and experience is acceptable.

Terms of employment

Working at PHS will offer you the opportunity to thrive in a fast-growing and exciting organization, committed to providing housing, service, and advocacy to all in need.

Job Type: Full-time, permanent

Salary: From $21.25 per hour

Benefits:

  • Extended health care

Schedule:

  • Eight-hour shift

How to apply

Your application MUST include a cover letter identifying the position title you are applying for, and the qualities and competencies that would make you a suitable candidate.

Please send resumes to  jobs@phs.ca  today!

Maintenance Worker

Vancouver

Reporting to the PHS Senior Maintenance Manager, Maintenance Workers are highly accustomed to challenging work environments. They are responsible for the repair and maintenance of all PHS projects, in order to ensure that the mandate of the PHS to house those most at risk of homelessness, be maintained.

PHS embraces a diverse and inclusive work environment that is reflective of the community it serves.

Responsibilities 

  • Electrical: Understanding of basic residential wiring, wiring requirements and installation of plugs, switches, fuses, breakers, light fixtures, etc. Must understand outlet types (indoor vs. outdoor) 220, 110, stove and fridge. Must understand wiring types Lumex vs BX vs two-wire, three-wire, four-wire and be able to run/pull all types.
  • Plumbing: Must be able to install and repair sinks, drains, bathroom drains, toilets (incl. high press. toilet), showers and faucets. Demonstrate the ability to troubleshoot, identify and repair leaks. Must understand minimum drain sizes, venting issues and shut-offs. Must demonstrate the ability to work with both copper and PEX pipe. Understanding of minimum building plumbing codes an asset.
  • Carpentry: Experience with steel- and wood-frame construction, standard practice and building codes for both interior and exterior renovations. Familiarity with woodshop tool handling and safe work practice with table saw, miter saw, skill saw, router, saws-all and tile cutter.
  • Doors/Locks: Understanding of building codes of egress, door sizes, panic bars, door swing requirements, minimum door swing requirements for wheelchair access. Understanding of how to hang all types of doors including wood, metal, fire-rated, pocket, etc.
  • Windows: Basic understanding of safe glass handling and replacement. Familiarity with various glass types including GCW, GPW, tempered, laminate, etc. Experience with window frame installation and hinge and latch identification and replacement.
  • HVAC: Must have a basic understanding of different building HVAC systems and controls for steam, hot water and electrical heating systems. Familiarity with repair and replacement of thermostats, zone valves, pumps and fans. Have a basic understanding of multi-storey building fresh air supply.
  • Fire Suppression Systems: Operational understanding of fire safety systems including smoke detectors (including relayed vs. stand-alone), fire panels and fire code building requirements, including fire extinguishers, emergency lights, signage and automatic door closing systems.
  • Flooring: Ability to install and repair various types of flooring including hardwood, vinyl/ceramic tile, concrete floor levelling and laminate.
  • Pest Control: Basic understanding of pest control practice and treatment.
  • Security Camera/Maglock: Understanding of camera replacement, maintenance and installation, including wiring (cat-5, RCA, coaxial) and video connections.
  • Exterior Repairs and Maintenance: such as cleaning gutters and debris from roofs, replacing shingles, flashing repairs, emergency patching and caulking, snaking drains with power augers and repairing and constructing fences, gates and concrete sidewalks, patios and ramps.

Education and experience

The ideal candidate for this role has the following qualifications and skills:

  • Must have a minimum of a high school diploma.
  • Minimum two years’ related maintenance experience.
  • Excellent communication and interpersonal skills.
  • A valid Class 5 BC driver’s license and satisfactory driving record.
  • Applicant must be able to supply your own set of tools as required by the employer.
  • Must bring a non-judgmental, compassionate and anti-oppressive approach to working with marginalized populations.
  • Proven organizational skills and efficiency operating in a challenging, dynamic environment, ability to prioritize, work under pressure and manage tight deadlines with a varied and demanding workload.
  • Strong interpersonal skills; working knowledge of conflict resolution, de-escalation, and crisis intervention techniques.
  • Successful applicant(s) will be required to complete a satisfactory criminal record check.

An equal combination of education, training and experience is acceptable.

Terms of employment

Working at PHS will offer you the opportunity to thrive in a fast-growing and exciting organization, committed to providing housing, service and advocacy to all in need.

Job Type: Full-time, permanent

Salary: From $20.89 per hour

How to apply

Your application MUST include a cover letter identifying the position title you are applying for, and the qualities and competencies that would make you a suitable candidate.

Please send resumes to  jobs@phs.ca  today!

Supportive Housing Night Operations Manager

Vancouver

Reporting directly to the Senior Manager of Housing, the Nightshift Supportive Housing Operations Manager (Nightshift POM) will work closely with Vancouver PHS project and program managers, senior managers and all staff. As an excluded manager, this role is responsible for day-to-day coaching, hiring, training and discipline of CUPE 1004 staff.

This position is responsible for overseeing any issues that arise during the night within our building operations and maintenance, for ensuring effective tenant relations, executing utilization and risk management, as well as working in collaboration with key internal and external stakeholders to achieve excellence in housing, related services and programs within a complex multi-site environment.

This role will work out of all Vancouver PHS sites and travels to any site in need during night shift. It is responsible for emergent calls and coverage issues in both Housing and Program projects at night. This position will be responsible for composing a nightly report for the management teams on staffing and resident incidents or concerns that emerge throughout the night, while on shift.

This position works closely with senior managers, other excluded POM roles, as well as the HR team to ensure that the needs of the organization are met.

Responsibilities 

  • Coaches staff on developmental plans and conducts regular performance reviews of night staff, responsible for communicating job expectations, coaching employees and writing up adverse reports when necessary.
  • Responsible for sending staff home where egregious behaviour occurs at projects or programs.
  • Communication with HR regarding the workplace performance of probationary employees.
  • Responsible for the administration of the collective agreements and all other employee policies and procedures.
  • Investigates work conduct and staff performance issues and facilitates any necessary remedial action or progressive disciplinary action up to and including termination.
  • Participates in grievance processes and other labour relation matters, including labour management meetings.
  • Responsible for filling unfilled schedule vacancies and last-minute shift coverage, reviewing schedules in advance to identify potential upcoming issues.
  • Leads efforts toward continuous improvement of programs and projects.
  • Assesses resident needs for a safe, supportive, respectful and quality environment and supports staff to initiate and manage day-to-day services, designed to meet these needs.
  • Responsible for the effective and supportive communication between staff, residents, community agencies and service providers.
  • Liaises with partner organizations and outside agencies in supporting residents’ access to community-based services including healthcare, social services, financial aid, and supportive employment.
  • Responds to escalated resident concerns and complaints.
  • Initiates a coordinated response in crisis situations and immediately notifies senior management.
  • Ensures that the buildings are consistently well-maintained and that PHS policies such as health checks and guest sign-in are fully complied with.
  • Maintains the overall Occupational Health and Safety program, ensuring all staff are properly trained and operating in accordance with the law and established best practices. Represents the Employer at OH&S sub and central committees as needed.
  • Facilitate WorkSafeBC inspections and supports staff in WorkSafeBC inspections, incident reviews and reporting.
  • Other duties as required.

Education and experience

  • Five to seven years of management experience.
  • Bachelor’s degree in a relevant area (psychology/public health/planning, business, community planning, etc.) or equivalent experience.
  • Sound knowledge of a variety of drug overdose symptoms and appropriate protocols and procedures – current CPR, first aid, Narcan, overdose management training.
  • Demonstration of superior interpersonal skills with a preference to working as part of a team.
  • Excellent communication and conflict resolution skills. Excellent judgment in crisis situations.
  • Strong knowledge and practical understanding of harm reduction approaches.
  • Candidate must undergo a criminal record check.

Terms of employment

Working at PHS will offer you the opportunity to thrive in a fast-growing and exciting organization, committed to providing housing, service, and advocacy to all in need.

Job types: Full-time, permanent

Benefits: Extended health care

Schedule: nights

How to apply

Your application MUST include a cover letter identifying the position title you are applying for, and the qualities and competencies that would make you a suitable candidate.

Please send resumes to  jobs@phs.ca  today!

Intranet Coordinator

Vancouver

Reporting to the Senior Manager, Technology, the Intranet Coordinator (SCC) will be the keystone in the development and deployment of the PHS Intranet. Working as a member of the excluded administration team, the Intranet Coordinator will act as the project owner, responsible for gathering, organizing and maintaining all relevant internal and external documents, resources and digital materials both current and historical using SharePoint Online.

The Intranet Coordinator is the internal expert on the SharePoint software/system for all levels of the organization, providing expertise, documentation and guidance for the PHS Intranet. They will build rapport with both internal and external stakeholders to understand and implement the business needs of the project. The position will work predominantly on site, with some remote work as required/directed.

Responsibilities 

  • Acts as the project owner/lead for the intranet project
  • Collects information and documentation from within PHS and vendors as required or specifically directed.
  • Liaises with relevant stakeholders both internally and externally within the PHS continuum with regard to documentation and data collection/warehousing.
  • Identifies areas of concern (including documentation gaps) and provides recommendations for consideration.
  • Experience with AGILE methodologies required
  • Identifies, collects and analyzes relevant information relating to complete and incomplete project activities and provides input and recommendations.
  • Generates standard operating procedures (SOP) and user guides.
  • Coordinates rollout and maintenance of user and instruction guides for all internal audiences.
  • Consults and instructs department leads on the creation of tools for SharePoint usage and data transfer from external systems.
  • Works collaboratively with external vendor(s) to troubleshoot issues as they arise, maintaining excellent communication with the Senior Manager of IT regarding progress and identifying risk areas to be addressed.
  • Creates processes with the senior management team for ongoing data collection and transfer to PHS intranet system.
  • Coordinates and leads the rollout of SharePoint implementation.
  • Provides in-person and remote training to end-users including front-line staff, managers and administrators, and ensures process compliance.

Education and experience

  • Three to five years of recent, related experience combined with a diploma from a recognized educational facility.
  • Experience with SharePoint Online from a content management perspective is required.
  • Excellent knowledge of all Microsoft Office Suite products is considered a strong asset.
  • Previous data migration and project management experience preferred.
  • Strong planning, documentation and organizational skills and demonstrated ability to manage competing priorities in a fast-paced environment.
  • Very detail-oriented with a proven track record of achieving results
  • Demonstrated ability to maintain sensitive and highly confidential information.
  • Ability to clearly define and articulate requirements, impacts and solutions.
  • Ability to foster effective working relationships at all levels internally and with external partners.
  • Strong problem-solving skills required.
  • Criminal record check.

Terms of employment

Working at PHS will offer you the opportunity to thrive in a fast-growing and exciting organization, committed to providing housing, service, and advocacy to all in need.

How to apply

Your application MUST include a cover letter identifying the position title you are applying for, and the qualities and competencies that would make you a suitable candidate.

Please send resumes to  jobs@phs.ca  today!