Careers

Would you enjoy working with community in Vancouver’s Downtown Eastside or Victoria? Are you interested in a job where you can make an impact on the well-being of others? If this sounds like you, PHS invites you to apply for the role of Mental Health Worker (Casual). We are looking to greatly expand our casual pool due to our growth as an organization.

About PHS

PHS provides supportive housing, harm reduction and overdose prevention services to people in Vancouver’s Downtown Eastside and Victoria. PHS embraces a diverse and inclusive work environment that is reflective of the community it serves.

Responsibilities

• Providing harm reduction, support, housing services, and advocacy for our residents and others who are under-served in our community.
• Safety and security measures.
• General cleaning duties for the project or program.
• Crisis intervention/de-escalation.
• Acting as a first responder in medical interventions including overdose response, and medical emergencies.

Education and experience

We are looking for people from all walks of life! Different types of experiences are valued at PHS, including volunteer and lived experience. The ideal candidate for this role has the following qualifications and skills:

• Current First Aid and CPR certification is required.
• 1 – 2 years’ experience working with marginalized populations an asset.
• Must bring a non-judgmental, compassionate and anti-oppressive, harm reduction approach.
• Class 5 Driver’s License is a preferred asset.
• All employees of PHS must consent to a criminal record check.

An equal combination of education, training and experience is acceptable.

Terms of employment

Working at PHS will offer you the opportunity to thrive in a fast-growing and exciting organization, committed to providing housing, service and advocacy to all in need.

Salary: $26.42 p/h plus 9.6 percent in lieu of benefits; nights an additional $2.50 p/h.

To comply with current Public Health Orders, some positions within PHS must be staffed by individuals who are fully vaccinated for COVID-19 or have an approved medical exemption. Proof of vaccination status will be required for successful applicants for positions covered by the order.

How to apply

Your application MUST include a cover letter identifying the position title you are applying for, and the qualities and competencies that would make you a suitable candidate.

Please send resumes to  jobs@phs.ca  today!

Home Support Workers are responsible for providing home support and cleaning services for those who are: persons with a mental health diagnosis, persons with physical disabilities and/or chronic disease such as AIDS, a history of criminal activity and/or involvement in the criminal justice system, and/or individuals who engage in active alcohol or IV drug use.

Working as part of a collaborative team with the Project Manager, Dayshift Coordinators and Mental Health Workers to provide daily supports including cleaning of resident rooms, laundry, de-hoarding, harm reduction, safety and security measures and crisis intervention. This position acts as a first responder in medical interventions including overdose response.

Responsibilities 

Responsibilities for the role include (but are not limited to):

• Cleaning resident rooms in accordance with initiatives set out by the Project Manager and their own self-directed work.
• Room cleanouts and preparation for new resident arrivals.
• Provides physical, social, emotional, basic life skills to participants including; home support, personal hygiene, and harm reduction initiatives.
• Fosters a sense of community to provide support to help residents build self-esteem through role modelling and other techniques.
• Maintains daily shift reports and checklists.
• Produces a weekly list of resident room-cleaning tasks to be completed by the Mental Health Worker staff in conjunction with the Project Manager.
• Produces a weekly list of jobs and initiatives that have been completed by Home Support to post in the online log.
• Assists with various tasks associated with transitions of residency: orientation of new tenants, moving, connection with services, assessing needs, and collection of personal information on occasion.
• Listens and responds to participants’ concerns, questions and requests in a manner that conveys respect. Responsible for de-escalating hostile interactions between tenants. Escalates to higher authorities as necessary.
• Provides crisis intervention services in the event of overdose.
• Attends all building inspections with pest control agencies, and ensures that rooms are prepared for scheduled inspections or treatments, including posting appropriate signage for residents.
• Sanitizes residents’ living spaces to reduce the development or spread of illness/infectious disease.
• Monitors and assists with all residents’ pets in the building. Demonstrates an understanding of animal care and resources in the community.

Education and experience

We are looking for people from all walks of life! Different types of experiences are valued at PHS, including volunteer and lived experience. The ideal candidate for this role has the following qualifications and skills:

• Current First Aid and CPR certification is required.
• 1 – 2 years’ experience working with marginalized populations an asset.
• Must bring a non-judgmental, compassionate and anti-oppressive, harm reduction approach.
• Class 5 Driver’s License is a preferred asset.
• All employees of PHS must consent to a criminal record check.

An equal combination of education, training and experience is acceptable.

Terms of employment

Working at PHS will offer you the opportunity to thrive in a fast-growing and exciting organization, committed to providing housing, service, and advocacy to all in need. PHS embraces a diverse and inclusive work environment that is reflective of the community it serves.

Job Type: Casual

Salary: from $26.42 per hour, plus 9.6 percent in lieu of benefits

Schedule: Day shifts, Monday to Friday, 10-6.

To comply with current Public Health Orders, some positions within PHS must be staffed by individuals who are fully vaccinated for COVID-19 or have an approved medical exemption. Proof of vaccination status will be required for successful applicants for positions covered by the order.

How to apply

Your application MUST include a cover letter identifying the position title you are applying for, and the qualities and competencies that would make you a suitable candidate.

Please send resumes to  jobs@phs.ca  today!

Within the context of a therapeutic community care model and in accordance with the BC College of Nursing Professionals (BCCNP) LPN standards of professional practice, provides primary healthcare services to residents/clients with a wide variety and complexity of acute and chronic illnesses/diseases including communicable diseases, addictions, mental health and general health issues.

Performs physical, addiction and mental health assessments, refers residents to the physician and/or the psychiatrist for further examination, administers prescribed treatments and medications. Observes, monitors, evaluates and documents progress, symptoms, and behavioral changes and performs a variety of healthcare interventions.

Provides treatment and recovery support using health promotion and harm reduction approaches. Works collaboratively with an internal team, other health care professionals, residents, family and community. Provides empathetic, compassionate and nonjudgmental care to all residents and patients, grounded in a harm reduction, strength-based and community-oriented philosophy of care.

The LPN reports to the Nurse Manager.

Education & experience

• Current registration with BCCNP.
• Recent, related experience.
• Certificates in CPR and First AID, BCCDC Immunization, phlebotomy training, advanced wound care training.

Knowledge and abilities

• Demonstrated knowledge and skills within a specific knowledge of community health and nursing practice within a client and family-centered model of care.
• Broad knowledge of BCCNP LPN standards of practice and guidelines for clinical practitioners.
• Knowledge of the Community Health Nurse of Canada (CHNC) competencies and standards of practice.
• Basic Knowledge of nursing standardized tests and measures.
• Knowledge and demonstrated skill in the provision of evidence-based clinical practice related to designated clinical population.
• Knowledge of provincial acts, regulations, and program policies and guidelines related to home and community care.
• Knowledge of acute, chronic disease, palliative and health management and self-management support.
• Knowledge of community resources available for client/ family support and related health services.
• Knowledge of transitions through continuum of care.
• Knowledge of other health professions and their role in client care.
• Knowledge of adult education principles, methods, and tools.
• Demonstrated ability to promote client-focused care for and with clients and significant others, sensitive to diverse cultures and preferences, client advocacy and social justice concerns.
• Demonstrated ability to work collaboratively as a member of a professional team.
• Demonstrated ability to adjust to new and unexpected events.
• Demonstrated ability to manage psychosocial and behavioral issues.
• Demonstrated ability to communicate effectively through verbal, nonverbal, written, electronic, and social media.
• Demonstrated ability to employ effective conflict resolution and reconciliation approaches and techniques.
• Demonstrated ability to teach, facilitate and coach.
• Demonstrated ability to employ teaching/ learning strategies to transfer knowledge to engage clients/ families in planning and self-management of care.
• Demonstrated ongoing professional development of self.
• Demonstrated ability to develop rapport, trust, and ethical relationships with clients/families, client care providers and other health care professionals and providers.
• Demonstrated ability to plan, organize, schedule, and prioritize work.

Terms of employment

Successful applicants will be required to complete a Criminal Records Review Check.

This is a unionized position under CUPE 1004.

Job type: Full-time and Casual (8 – 40 hours per week) positions.

Salary: $31.65 per hour.

To comply with current Public Health Orders, some positions within PHS must be staffed by individuals who are fully vaccinated for COVID-19 or have an approved medical exemption. Proof of vaccination status will be required for successful applicants for positions covered by the order.

How to apply

Your application MUST include a cover letter identifying the position title you are applying for, and the qualities and competencies that would make you a suitable candidate.

Please send resumes to  jobs@phs.ca  today!

This is an Integrated Maintenance/Mental Health Worker position.

As a resourceful handy-person with diverse maintenance skills, PHS Maintenance Workers are fully capable of attending to regular and emergency maintenance repair tasks. You will be expected to bring a compassionate and non-judgmental approach to attending to residents’ maintenance needs in both occupied and unoccupied units.

Reporting to the PHS senior maintenance managers, Maintenance Workers are highly accustomed to challenging work environments. They are responsible for the repair and maintenance of all PHS projects, in order to ensure that the mandate of the PHS to house those most at risk of homelessness, be maintained.

Responsibilities 

Responsibilities for the role include (but are not limited to):

• Responsible for the repair and maintenance of the project when on shift, in order to ensure that the mandate of PHS to house those most at risk of homelessness, be maintained.
• Establishes, monitors and carries out preventative maintenance for buildings, equipment and grounds. Ensures building and equipment meet all safety, security and fire regulations and policies.
• Performs carpentry, electrical, painting, mechanical and plumbing maintenance and repairs such as repairing furniture, constructing shelves, installing switches, replacing plugs and other basic appliance repairs, applying paint and other finishes, repairing drywall, disassembling and reassembling equipment, replacing sinks and toilets.
• Responsible for responding to the project’s physical needs on a day-to-day basis.
• Collects and removes garbage and recyclable materials and ensures the safe disposal of hazardous materials.
• Maintains good relations with and assists, when possible, contractors coming into projects or shelter sites (i.e., plumbers, electricians, etc.).
• Fosters a sense of community and provides social, emotional, and behavior management support to residents/shelter guests.
• Uses analytical abilities to observe and respond to participant/shelter guests’ needs and attempt to mitigate potential emergency situations.
• Listens and responds to resident/shelter guests’ concerns, questions and requests in a manner that conveys respect.
• Responsible for de-escalating hostile interactions between residents/shelter guests; escalate to project manager as necessary.
• Assists with basic first aid, overdose response and performing CPR when necessary.

Education & experience

• Minimum of a high school diploma is required.
• Current First Aid/CPR certification is required.
• Minimum two years’ related maintenance and/or construction experience.
• A valid Class 5 BC driver’s license and satisfactory driving record.
• Must bring a non-judgmental, compassionate and anti-oppressive approach to working with marginalized populations.
• Strong interpersonal skills; working knowledge of conflict resolution, and de-escalation techniques.
• Successful applicant(s) will be required to complete a satisfactory criminal record check to work with vulnerable children and adults.

An equal combination of education, training and experience is acceptable.

Terms of employment

This is a unionized position under CUPE 1004.

Job type: Full-time, permanent.

Benefits: dental care,  extended healthcare, vision care, paid time off.

Schedule: Day shifts, Monday to Friday.

Salary: $26.42 per hour.

To comply with current Public Health Orders, some positions within PHS must be staffed by individuals who are fully vaccinated for COVID-19 or have an approved medical exemption. Proof of vaccination status will be required for successful applicants for positions covered by the order.

How to apply

Your application MUST include a cover letter identifying the position title you are applying for, and the qualities and competencies that would make you a suitable candidate.

Please send resumes to  jobs@phs.ca  today!

The Portland Community Dental Clinic (PCDC) provides comprehensive oral health care to individuals residing or working in Vancouver’s Downtown Eastside, regardless of ability to pay. Emphasis is on providing services to those who experience barriers to health and dental care due to living in poverty, being medically compromised, experiencing mental health challenges, being chemically dependent, having history with the criminal justice system, or facing stigmas and bias due to culture, race, ethnicity, gender or working in the sex trade.

The certified Dental Office Receptionist (DOR) promotes a safe and welcoming environment, providing excellent customer service to patients in need of both emergency and preventative dental care. The PCDC clinic is an interdisciplinary team that provides high-quality, comprehensive dental care to our patients. The DOR works in a supportive capacity with other members of the dental clinic team.

This position schedules all appointments, optimizing dental clinic capacity and the number of visits per day, tracks patient visits and ensures timely follow-up care. The DOR must have knowledge of dental terminology and is responsible for accurate billing, collecting patient fees, and managing account receivables. Administration of the front office requires proficiency with database management, upholding patient confidentiality, resolving staffing problems, working with patients with complex care needs, and responding to building and equipment maintenance and repair needs.

Responsibilities 

Responsibilities for the role include (but are not limited to):

• Manages all account receivable functions including billing, collecting, reconciling and consolidating insurance and patient revenues, insuring acquisition of all outstanding insurance and patient payments and compiling accurate reports.
• Authorizes expenditures of funds in accordance with assigned budget and organizational policies.
• Prepares all banking deposits and performs banking functions.
• Coordinates and reconciles accounts payable, applying awareness of budgetary constraints, monitors budgets and follows up on variances with finance department.
• Supervises staff, assigning work, providing feedback and evaluation, determining training requirements, orienting new staff and approving timesheets and attendance records
• Resolves staffing problems, including calling in casual staff and from temporary agencies, to ensure appropriate staffing levels.
• Develops, evaluates and implements clinic policies, procedures and standards according to professional and Infection Prevention and Control (IPAC), WorkSafe, COVID-19 guidelines, ensuring safety and sanitization of the clinic for patients/staff.
• Monitors maintenance and repair of facility and equipment in compliance with dental operational procedures, contracts suppliers and repair services, researches costs and consults with senior manager making recommendations on purchase, repairs, needs
• Ensure effective customer relations, including patient scheduling, maintaining waitlists, and triaging walk-ins. Manage all customer service issues timely and effectively.
• Maintains medical records, performs data entry of proper dental procedures, verifies coding, and coordinates follow-up procedures and third-party professional services.
• Liaises with the BC Dental Association (BCDA) for grant opportunities, support, and training opportunities.
• Additional duties as required.

Education & experience

• Must have Dental Office Receptionist certification.
• Must have previous office management experience (minimum three years) or combination of education and experience.
• Must be creative, quick thinking, with good problem-solving abilities.
• Must have excellent time management skills.
• Must understand and have experience with insurance procedures.
• Must have a proven ability to deal with crisis intervention and conflict resolution.
• Knowledge of current BCDA procedures and IPAC/BCCDS/BCCDC practice requirements regarding appropriate sanitization/PPE, mental health and addiction issues, HIV/AIDS.
• Computer knowledge: Exan/Mercedes Power Practice and Power Chart.
• Knowledge of the Downtown Eastside (history, organizations, services, issues and politics) an asset.

Terms of employment

Working at PHS will offer you the opportunity to thrive in a fast-growing and exciting organization, committed to providing housing, service, and advocacy to all in need.

This is a unionized, full-time position.

Job type: permanent.

Salary: from $24.00 per hour

Benefits: pension, dental care,  extended healthcare, vision care, paid time off.

Schedule: Day shifts, Monday to Friday.

How to apply

Your application MUST include a cover letter identifying the position title you are applying for, and the qualities and competencies that would make you a suitable candidate.

Please send resumes to  jobs@phs.ca  today!

The Portland Community Dental Clinic (PCDC), a non-profit dental clinic, provides comprehensive oral health care to individuals residing or working in Vancouver’s Downtown Eastside, regardless of ability to pay. Emphasis is on providing services to those who experience barriers to health and dental care due to living in poverty, being medically compromised, experiencing mental health challenges, being chemically dependent, having history with the criminal justice system, or facing stigmas and bias due to culture, race, ethnicity, gender or working in the sex trade.

The Dental Hygienist works as a member of an interdisciplinary team that provides high-quality, comprehensive dental care to our patients working within IPAC and COVID-19 regulations. As a member of the team, the Dental Hygienist promotes a safe and welcoming environment, ensuring excellent customer service and care to patients in need of both emergency and preventative dental services. This position may also supervise the work of students from accredited dental hygienist programs. The Dental Hygienist works in consultation with the attending dentist, and reports to the senior manager of programs.

Responsibilities 

Responsibilities for the role include (but are not limited to):

• Assesses, plans, implements, and evaluates services for patient care.
• Performs all aspects of clinical preventative hygiene services including scaling, root planning, polishing, topical fluoride, and placing sealants.
• Provides a thorough assessment of the patient’s teeth, bone and periodontal tissues and documents any abnormalities or suspected conditions.
• Enters treatment notations into dental charts; evaluates the treatment and alters the plan as needed.
• Maintains communication with dentists regarding pertinent perio-clinical findings.
• Arranges consultation with dentist when necessary (i.e., referrals to periodontist).
• Explains the recommended treatment to each patient, including cost, time involved, expected outcomes, benefits and possible side effects.
• Adjusts the treatment plan as required.
• Evaluates the success or failure of the treatment plan and adjusts as required.
• Educates patients on good oral hygiene techniques including preventative care strategies.
• Aids the dentist with procedures and emergencies as needed.
• Maintains patient confidentiality.
• Takes and processes X-rays, and completes dental impressions.
• Cleans and sterilizes dental instruments and patient care areas.
• Additional duties may include scheduling appointments, entering treatment codes, and performing related administrative work.

Education & experience

• Dental Hygienist License.
• Registration with the Dental Hygienists of BC (CDHBC).
• Minimum one year’s experience.
• Knowledge of the Downtown Eastside is an asset (history, organizations, services, issues and politics).
• Must be creative, quick thinking, with good problem-solving abilities.
• Must have good communication skills.
• Must understand and have experience working within insurance coverage guidelines.
• Must have a proven ability to deal with crisis intervention and conflict resolution.
• Working knowledge of computer programs – e.g. Exan Software.

Terms of employment

Working at PHS will offer you the opportunity to thrive in a fast-growing and exciting organization, committed to providing housing, service, and advocacy to all in need.

Job type: part-time, 17 hours per week.

Schedule: Day shifts, Monday to Friday.

How to apply

Your application MUST include a cover letter identifying the position title you are applying for, and the qualities and competencies that would make you a suitable candidate.

Please send resumes to  jobs@phs.ca  today!