Careers

Would you enjoy working with community in Vancouver’s Downtown Eastside or Victoria? Are you interested in a job where you can make an impact on the well-being of others? If this sounds like you, PHS invites you to apply for the role of Mental Health Worker (Casual). We are looking to greatly expand our casual pool due to our growth as an organization.

About PHS

PHS provides supportive housing, harm reduction and overdose prevention services to people in Vancouver’s Downtown Eastside and Victoria. PHS embraces a diverse and inclusive work environment that is reflective of the community it serves.

Responsibilities

• Providing support, housing services and advocacy for our residents and others who are under-served in our community.
• Assisting with medication administration.
• Harm reduction.
• Assisting with the delivery of recreational activities.
• Safety and security measures.
• General cleaning duties for the project or program.
• Crisis intervention/de-escalation.
• Acting as a first responder in medical interventions including overdose response and medical emergencies.

Education and experience

We are looking for people from all walks of life! Different types of experiences are valued at PHS, including volunteer and lived experience with mental illness/addictions/homelessness. The ideal candidate for this role has the following qualifications and skills:

• You have a minimum of 1-2 years of work experience with “concurrent disorders/hard to house” populations.
• You have education in Social Services and or related field, or you have other relevant related experience.
• Current First Aid and CPR certification is required.
• Class 5 Driver’s License is a preferred asset.

An equal combination of education, training and experience is acceptable.

Terms of employment

Working at PHS will offer you the opportunity to thrive in a fast-growing and exciting organization, committed to providing housing, service and advocacy to all in need.

Salary: $26.42 p/h plus 9.6 percent in lieu of benefits; nights an additional $2.50 p/h.

To comply with current Public Health Orders, some positions within PHS must be staffed by individuals who are fully vaccinated for COVID-19 or have an approved medical exemption. Proof of vaccination status will be required for successful applicants for positions covered by the order.

How to apply

Your application MUST include a cover letter identifying the position title you are applying for, and the qualities and competencies that would make you a suitable candidate.

Please send resumes to  jobs@phs.ca  today!

Home Support Workers are responsible for providing home support and cleaning services for those who are: persons with a mental health diagnosis, persons with physical disabilities and/or chronic disease such as AIDS, a history of criminal activity and/or involvement in the criminal justice system, and/or individuals who engage in active alcohol or IV drug use.

Working as part of a collaborative team with the Project Manager, Dayshift Coordinators and Mental Health Workers to provide daily supports including cleaning of resident rooms, laundry, de-hoarding, harm reduction, safety and security measures and crisis intervention. This position acts as a first responder in medical interventions including overdose response.

Responsibilities 

Responsibilities for the role include (but are not limited to):

• Cleaning resident rooms in accordance with initiatives set out by the Project Manager and their own self-directed work.
• Room cleanouts and preparation for new resident arrivals.
• Provides physical, social, emotional, basic life skills to participants including; home support, personal hygiene, and harm reduction initiatives.
• Fosters a sense of community to provide support to help residents build self-esteem through role modelling and other techniques.
• Maintains daily shift reports and checklists.
• Produces a weekly list of resident room-cleaning tasks to be completed by the Mental Health Worker staff in conjunction with the Project Manager.
• Produces a weekly list of jobs and initiatives that have been completed by Home Support to post in the online log.
• Assists with various tasks associated with transitions of residency: orientation of new tenants, moving, connection with services, assessing needs, and collection of personal information on occasion.
• Listens and responds to participants’ concerns, questions and requests in a manner that conveys respect. Responsible for de-escalating hostile interactions between tenants. Escalates to higher authorities as necessary.
• Provides crisis intervention services in the event of overdose.
• Attends all building inspections with pest control agencies, and ensures that rooms are prepared for scheduled inspections or treatments, including posting appropriate signage for residents.
• Sanitizes residents’ living spaces to reduce the development or spread of illness/infectious disease.
• Monitors and assists with all residents’ pets in the building. Demonstrates an understanding of animal care and resources in the community.

Education and experience

Various types of experiences are valued at PHS, including volunteer and lived experience. The ideal candidate for this role has the following qualifications and skills:

• Must have a minimum of 1-2 years’ work experience with “concurrent disorders/hard to house” populations.
• Relevant courses or training in mental health/addictions support.
• Working knowledge of Microsoft Office Suite.
• Must have valid First Aid and CPR “C” certification.
• Class 5 Driver’s License is considered an asset.

An equal combination of education, training and experience is acceptable.

Terms of employment

Working at PHS will offer you the opportunity to thrive in a fast-growing and exciting organization, committed to providing housing, service, and advocacy to all in need. PHS embraces a diverse and inclusive work environment that is reflective of the community it serves.

Job Type: Permanent, full-time

Salary: from $26.42 per hour

Benefits: dental care,  extended healthcare,  vision care, paid time off.

Schedule: Day shifts, Monday to Friday

To comply with current Public Health Orders, some positions within PHS must be staffed by individuals who are fully vaccinated for COVID-19 or have an approved medical exemption. Proof of vaccination status will be required for successful applicants for positions covered by the order.

How to apply

Your application MUST include a cover letter identifying the position title you are applying for, and the qualities and competencies that would make you a suitable candidate.

Please send resumes to  jobs@phs.ca  today!

Within the context of a therapeutic community care model and in accordance with the BC College of Nursing Professionals (BCCNP) LPN standards of professional practice, Code of Ethics, and the established vision and values of the organization, located in a housing facility or in a primary health care clinic, provides primary health care services to residents/clients with a wide variety and complexity of acute and chronic illnesses/diseases including communicable diseases, addictions, mental health and general health issues.

Performs physical, addiction and mental health assessments, refers residents to the physician and/or the psychiatrist for further examination, administers prescribed treatments and medications. Observes, monitors, evaluates and documents progress, symptoms, and behavioral changes and performs a variety of health care interventions.

Provides treatment and recovery support using health promotion and harm reduction approaches. Works collaboratively with internal team, other health care professionals, resident, family and community. Provides empathetic, compassionate and nonjudgmental care to all residents and patients, grounded in a harm reduction, strength-based and community-oriented philosophy of care.

The LPN reports to the Nurse Manager.

Qualifications

• Current registration with BCCNP.
• Recent, related experience.
• Certificates in CPR and First AID, BCCDC Immunization, phlebotomy training, advanced wound care training.

Knowledge and abilities

• Demonstrated knowledge and skills within a specific knowledge of community health and nursing practice within a client and family-centered model of care.
• Broad knowledge of BCCNP LPN standards of practice and guidelines for clinical practitioners.
• Knowledge of the Community Health Nurse of Canada (CHNC) competencies and standards of practice.
• Basic Knowledge of nursing standardized tests and measures.
• Knowledge and demonstrated skill in the provision of evidence-based clinical practice related to designated clinical population.
• Knowledge of provincial acts, regulations, and program policies and guidelines related to home and community care.
• Knowledge of acute, chronic disease, palliative and health management and self-management support.
• Knowledge of community resources available for client/ family support and related health services.
• Knowledge of transitions through continuum of care.
• Knowledge of other health professions and their role in client care.
• Knowledge of adult education principles, methods, and tools.
• Demonstrated ability to promote client-focused care for and with clients and significant others, sensitive to diverse cultures and preference, client advocacy and social justice concerns.
• Demonstrated ability to work collaboratively as a member of a professional team.
• Demonstrated ability to adjust to new and unexpected events.
• Demonstrated ability to manage psychosocial and behavioral issues.
• Demonstrated ability to communicate effectively through verbal, nonverbal, written, electronic, and social media.
• Demonstrated ability to employ effective conflict resolution and reconciliation approaches and techniques.
• Demonstrated ability to teach, facilitate and coach.
• Demonstrated ability to employ teaching/ learning strategies to transfer knowledge to engage clients/ families in planning and self-management of care.
• Demonstrated ongoing professional development of self.
• Demonstrated ability to develop rapport, trust, and ethical relationships with clients/families, client care providers and other health care professionals and providers.
• Demonstrated ability to plan, organize, schedule, and prioritize work.

Terms of employment

Successful applicants will be required to complete a Criminal Records Review Check.

This is a unionized position under CUPE 1004.

Job type: Full-time and Casual (8 – 40 hours per week) positions.

Salary: $31.65 per hour.

To comply with current Public Health Orders, some positions within PHS must be staffed by individuals who are fully vaccinated for COVID-19 or have an approved medical exemption. Proof of vaccination status will be required for successful applicants for positions covered by the order.

How to apply

Your application MUST include a cover letter identifying the position title you are applying for, and the qualities and competencies that would make you a suitable candidate.

Please send resumes to  jobs@phs.ca  today!

Under the direction of the Nurse Manager, the Medical Office Assistant (MOA) works as part of an interdisciplinary healthcare team serving a vulnerable population in a confidential, compassionate and holistic way. Within the context of a client and family-centered care model and in accordance with the established vision and values of PHS Community Services Society (PHS), the MOA provides a variety of administrative and clerical support tasks, in a busy primary care environment.

As a resourceful handy-person with diverse maintenance skills, PHS Maintenance Workers are fully capable of attending to electrical, plumbing and carpentry – both in regular maintenance and emergency repair tasks. This position is expected to bring a compassionate and nonjudgmental approach to attending to residents’ maintenance needs in both occupied and unoccupied units. This position works as a member of the PHS maintenance team and will be expected to redeploy and work across the PHS continuum as directed by the senior maintenance manager.

Responsibilities 

The job includes, but is not limited to, the following:

• Responsible for the repair and maintenance in order to ensure that the mandate of PHS to house those most at risk of homelessness, be maintained.

• Establishes, monitors and carries out preventative maintenance for buildings, equipment and grounds. Ensures building and equipment meet all safety, security and fire regulations.

• Performs carpentry, electrical, painting, mechanical and plumbing maintenance and repairs such as repairing furniture, constructing shelves, installing switches, replacing plugs and other basic appliance repairs, applying paint and other finishes, repairing drywall, disassembling and reassembling equipment, replacing sinks and toilets and applying finishing material such as linoleum.

• Responsible for responding to the project’s physical needs on a day-to-day basis.

• Submits and responds to electronic service request system (maintenance tickets) through PHS Support Request System or Arcori.

• Collects and removes garbage and recyclable materials and ensures the safe disposal of hazardous materials.

• Maintains good relations with, and assists, when possible, contractors coming into projects (i.e., plumbers, electricians, etc.).

• Communicates with the management and staff team on a daily basis with regards to all concerns, events and activities of significance.

• Assists in the completion of monthly building reports.

• Applies standard purchasing procedures to acquire goods and services.

• Fosters a sense of community and provides social, emotional, and behavior management support to residents/shelter guests.

• Uses analytical abilities to observe and respond to participant/shelter guests’ needs and attempt to mitigate potential emergency situations; being knowledgeable that certain behaviors may be indicative of de-compensating behavior.

• Listens and responds to resident/shelter guests’ concerns, questions and requests in a manner that conveys respect.

• Responsible for de-escalating hostile interactions between residents/shelter guests; escalate to project manager as necessary.

• Responding to resident-related emergency calls when the project manager is not on site.

• Assists with basic first aid, overdose response and performing CPR when necessary.

Skills & abilities 

• Demonstrates ability to work with residents/shelter guests in a manner that conveys respect.

• Strong interpersonal skills; working knowledge of conflict resolution, de-escalation and crisis intervention techniques.

• Must bring a non-judgmental, compassionate and anti-oppressive approach to working with marginalized populations.

• Proven organizational skills and efficiency operating in a challenging, dynamic environment, ability to prioritize, work under pressure and manage tight deadlines with a varied and demanding workload.

• Respects confidentiality among residents/shelter guests.

• Responsible for providing an efficient, effective and professional response in crisis situations.

Education and experience

• Must have a minimum of a high school diploma or an equivalent amount of experience.

• Minimum two years of maintenance and/or construction experience.

• Excellent communication and interpersonal skills.

• A valid Class 5 BC driver’s license preferred, with a satisfactory driving record.

• Awareness of mental health and substance use issues essential.

• Current First Aid/CPR certification is essential. Narcan, Overdose Management training will be provided.

• Successful applicant(s) will be required to complete a satisfactory criminal record check.

Terms of employment

Working at PHS will offer you the opportunity to thrive in a fast-growing and exciting organization, committed to providing housing, service and advocacy to all in need.

Job type: Full-time, Permanent

Salary: $26.42 per hour, plus overtime

Benefits: Dental care, extended healthcare, life insurance, paid time off

Schedule: eight-hour shift

How to apply

Your application MUST include a cover letter identifying the position title you are applying for, and the qualities and competencies that would make you a suitable candidate.

Please send resumes to  jobs@phs.ca  today!

Reporting to the PHS Senior Maintenance Manager, Maintenance Workers are highly accustomed to challenging work environments. They are responsible for the repair and maintenance of all PHS projects, in order to ensure that the mandate of the PHS to house those most at risk of homelessness, be maintained.

PHS embraces a diverse and inclusive work environment that is reflective of the community it serves.

Responsibilities 

• Electrical: Understanding of basic residential wiring, wiring requirements and installation of plugs, switches, fuses, breakers, light fixtures, etc. Must understand outlet types (indoor vs. outdoor) 220, 110, stove and fridge. Must understand wiring types Lumex vs BX vs two-wire, three-wire, four-wire and be able to run/pull all types.
• Plumbing: Must be able to install and repair sinks, drains, bathroom drains, toilets (incl. high press. toilet), showers and faucets. Demonstrate the ability to troubleshoot, identify and repair leaks. Must understand minimum drain sizes, venting issues and shut-offs. Must demonstrate the ability to work with both copper and PEX pipe. Understanding of minimum building plumbing codes an asset.
• Carpentry: Experience with steel- and wood-frame construction, standard practice and building codes for both interior and exterior renovations. Familiarity with woodshop tool handling and safe work practice with table saw, miter saw, skill saw, router, saws-all and tile cutter.
• Doors/Locks: Understanding of building codes of egress, door sizes, panic bars, door swing requirements, minimum door swing requirements for wheelchair access. Understanding of how to hang all types of doors including wood, metal, fire-rated, pocket, etc.
• Windows: Basic understanding of safe glass handling and replacement. Familiarity with various glass types including GCW, GPW, tempered, laminate, etc. Experience with window frame installation and hinge and latch identification and replacement.
• HVAC: Must have a basic understanding of different building HVAC systems and controls for steam, hot water and electrical heating systems. Familiarity with repair and replacement of thermostats, zone valves, pumps and fans. Have a basic understanding of multi-storey building fresh air supply.
• Fire Suppression Systems: Operational understanding of fire safety systems including smoke detectors (including relayed vs. stand-alone), fire panels and fire code building requirements, including fire extinguishers, emergency lights, signage and automatic door closing systems.
• Flooring: Ability to install and repair various types of flooring including hardwood, vinyl/ceramic tile, concrete floor levelling and laminate.
• Pest Control: Basic understanding of pest control practice and treatment.
• Security Camera/Maglock: Understanding of camera replacement, maintenance and installation, including wiring (cat-5, RCA, coaxial) and video connections.
• Exterior Repairs and Maintenance: such as cleaning gutters and debris from roofs, replacing shingles, flashing repairs, emergency patching and caulking, snaking drains with power augers and repairing and constructing fences, gates and concrete sidewalks, patios and ramps.

Education and experience

The ideal candidate for this role has the following qualifications and skills:

• Must have a minimum of a high school diploma.
• Minimum two years’ related maintenance experience.
• Excellent communication and interpersonal skills.
• A valid Class 5 BC driver’s license and satisfactory driving record.
• Applicant must be able to supply your own set of tools as required by the employer.
• Must bring a non-judgmental, compassionate and anti-oppressive approach to working with marginalized populations.
• Proven organizational skills and efficiency operating in a challenging, dynamic environment, ability to prioritize, work under pressure and manage tight deadlines with a varied and demanding workload.
• Strong interpersonal skills; working knowledge of conflict resolution, de-escalation, and crisis intervention techniques.
• Successful applicant(s) will be required to complete a satisfactory criminal record check.

An equal combination of education, training and experience is acceptable.

Terms of employment

Working at PHS will offer you the opportunity to thrive in a fast-growing and exciting organization, committed to providing housing, service and advocacy to all in need.

Job Type: Full-time, permanent

Salary: From $20.89 per hour.

To comply with current Public Health Orders, some positions within PHS must be staffed by individuals who are fully vaccinated for COVID-19 or have an approved medical exemption. Proof of vaccination status will be required for successful applicants for positions covered by the order.

How to apply

Your application MUST include a cover letter identifying the position title you are applying for, and the qualities and competencies that would make you a suitable candidate.

Please send resumes to  jobs@phs.ca  today!

We are hiring two separate Supportive Housing Manager Positions: one is for The Maple and Molson Hotels (supported social housing for a diverse group of Downtown Eastside residents), the other is to be based at The Rainier Hotel (which supports vulnerable self-identifying women).

Reporting to the Senior Managers of Housing, the Supportive Housing Project Operations Manager (POM) is responsible for overseeing required building operations and maintenance, ensuring effective tenant relations, utilization and risk management, as well as working in collaboration with key internal and external stakeholders to achieve excellence in housing, related services and programs within a complex multi-site environment. This role requires regular hours worked on-site in the specifically assigned buildings, as well as response to emergent calls in these and other projects as needed. The incumbent will provide leadership, supervision, performance management and direction, including discipline and termination within a unionized workforce.

Responsibilities

• Responsible for communicating job expectations, coaching employees and writing up adverse reports when necessary, providing communication with HR regarding the workplace performance of probationary employees.
• Responsible for the administration of the collective agreements and all other employee policies and procedures.
• Investigates work conduct and staff performance issues and facilitates any necessary remedial action or progressive disciplinary action up to and including termination.
• Responsible for filling unfilled scheduling vacancies and last-minute shift coverage, reviewing schedules in advance to identify potential upcoming issues and working with the coverage team to ensure coverage needs are met.
• Leads efforts toward continuous improvement of programs and projects.
• Assesses resident needs for a safe, supportive, respectful and quality environment and supports staff to initiate and manage day-to-day services, designed to meet these needs.
• Liaises with partner organizations and outside agencies in supporting residents’ access to community-based services including health care, social services, financial aid, and supportive employment.
• Responsible for the completion of daily tracking sheets (i.e., BC Housing connections, honorarium, vacancy reports, etc.)
• Initiates a coordinated response in crisis situations and immediately notifies senior management.
• Identifies building issues and works to ensure building operations are of a high quality.
• Oversees specific project budgets responsible for monitoring expenditures, performing variance analysis, and reporting to senior management.
• Prepares assigned building sites for City of Vancouver fire and building maintenance inspections.

Education and experience

We are looking for people from all walks of life! Different types of experiences are valued at PHS, including volunteer and lived experience with mental illness/addictions/homelessness. The ideal candidate for this role has the following qualifications and skills:

• Five to seven years of management experience.
• Minimum of a Bachelor’s degree in a relevant area, or an equivalent combination of education, training and experience.
• Strong knowledge and practical understanding of harm reduction approaches.
• Ability to exhibit cultural sensitivity and empathy.
• Knowledge of budget management.
• Demonstration of superior interpersonal skills with a preference to working as part of a team.
• Excellent communication and conflict resolution skills. Excellent judgment in crisis situations.
• Candidate must undergo a criminal record check.
• Level One First Aid and CPR.
• Valid Driver’s license considered an asset.

Terms of employment

Working at PHS will offer you the opportunity to thrive in a fast-growing and exciting organization, committed to providing housing, service and advocacy to all in need.

Benefits: dental, extended healthcare, paid time off, vision care

Schedule: day shifts, Monday to Friday

To comply with current Public Health Orders, some positions within PHS must be staffed by individuals who are fully vaccinated for COVID-19 or have an approved medical exemption. Proof of vaccination status will be required for successful applicants for positions covered by the order.

How to apply

Your application MUST include a cover letter identifying the position title you are applying for, and the qualities and competencies that would make you a suitable candidate.

Please send resumes to  jobs@phs.ca  today!

PHS Community Services Society (PHS) is Urgently hiring Cooks for our Food Program!

The PHS Food Program plays a crucial role in promoting a healthy sense of belonging. Residents of the DTES are often underfed and malnourished. It is essential that the Food Program staff provide close attention to proper food preparation and portioning, while also being attentive to specific dietary requirements or restrictions.

Responsibilities

• Develop creative ways of serving food in a non-institutional manner.
• Provide creative menu planning and cooking methods for preparing and serving food – serving meals efficiently, hot and on time.
• Maintaining the kitchen ordering, receiving and the safe storage of meats, produce and staples.
• Checking food orders for accuracy, following inventory control procedures for tracking and storing.
• Keeps all cooking spaces and kitchen equipment clean, maintained and well organized.
• Demonstrates safe food handling protocols, procedures while preparing and serving food.
• Attend staff development/training programs.
• Contribute to and help maintain a respectful work environment, work supportively with Peer staff.

Education and experience

We are looking for people from all walks of life! Different types of experiences are valued at PHS, the ideal candidate for this role has the following qualifications and skills:

• You have 2-5 years’ experience in a commercial kitchen.
• Current CPR certification is required.
• Current Food Safe certification is required.
• Class 5 Driver’s License is a preferred asset.
• Work experience with marginalized populations is considered an asset.

An equal combination of education, training and experience is acceptable.

Terms of employment

Working at PHS will offer you the opportunity to thrive in a fast-growing and exciting organization, committed to providing housing, service, and advocacy to all in need.

Job Type: Full-time, permanent

Salary: From $21.25 per hour

Benefits: extended healthcare

Schedule: Eight-hour shift

To comply with current Public Health Orders, some positions within PHS must be staffed by individuals who are fully vaccinated for COVID-19 or have an approved medical exemption. Proof of vaccination status will be required for successful applicants for positions covered by the order.