About Us

Pigeon Park Savings is a unique collaboration between Vancity credit union and PHS. It provides access to basic financial services to people living on low incomes in the Downtown Eastside.

Pigeon Park is more than a credit union branch. Its low barrier strategy often starts with essential supports such as securing identification for members.



PPS services allow members to control their finances, receive advice, and take steps to become financially stable, without relying on predatory lenders. Approximately 7,000 members use PPS every month (some multiple times in a day or week, to manage their funds), where they are treated with respect and dignity, and have access to an ethical alternative to cashing assistance cheques with SRO landlords or through private cheque cashers.

Please note customers are strongly recommended to wear a mask while in the branch. We’re being covid cautious – Pigeon Park Savings is a small location with a small pool of trained staff and we’re trying to minimize the disruption that would be caused by sickness. Thanks for understanding.

We’ve been located at 346 East Hastings Street since January 11, 2021. Our former location is being redeveloped as an Indigenous-led community and affordable housing project.  Thanks to Vancity and BC Housing for their support!

  • Hours :

    Monday – Thursday: 11 am – 5 pm; Friday: 12 pm – 6 pm; Closed Saturday, Sunday and holidays

  • Phone :


  • Email :


How to open an account

Pigeon Park Savings provides low-barrier banking to an under-served community.

We work very hard to ensure that folks can open an account with us.

Our ID requirements are minimal: we accept expired and/or photocopied government-issued photo ID. And if you don’t have photo ID, we can still work with you. If you’re receiving social assistance or disability benefits you can ask the Ministry to forward photo ID from their files. If this could help you, come in to talk to us we’ll work with you.

A Pigeon Park Savings account includes an ATM bank card, cheque cashing, direct deposit and counter cheques.

We don’t offer online banking, Interac services or credit cards. (You can, of course, use your Pigeon Park Savings bank card to pay in a store.)

We are here to help. Come in with your questions. We always make time to talk.

Welcome to Pigeon Park Savings